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Barron’s Review Series: Operations Management |
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CH
1. The Scope of Operations and Production Management.
Characteristics
and their differences in SERVICE VS. Manufacturing. COST,
QUALITY, SPEED, FLEXIBILITY. Cost
= only one low cost leader. QUALITY
has PRODUCT AND PROCESS Components. Focus
on customer Requirements. Retail=Sales
per SQ FT. Restaurant=Customers
per labor hour. Utilities=Kilowatts
per ton of Coal. Supply
chain Mgmt= Global scale=Tradeoffs, modeling. TQM=everyone’s
job. Accounting
dept CAN list quality costs. Quality
of Design. Quality
of Performance. Cost
of Quality = 20 % of Gross MFG sales. 30
% of Service Firms Gross. Experts say it should be 2.5 %. Costs
of Failure: Rework/Review/Retest/Refund. Internal / External costs. Juran
says 80 % of all quality problems inside management control. Crosby:
Quality is free. Theory?
80 % of problems from 20 percent of products. Quality=think
at the design level / process level ~ all areas. Quality
Loss Function=QLF. QLF=
L=k(L-T)^2 Taguchi
Quality Control Formula above.
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CH
8: Aggregate Planning and Master Scheduling: The
Production Planning Process. Aggregate
Planning. Master
Scheduling. Computer
Scheduling Systems. Operations
Scheduling. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
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CH
2. Decision Making: Concepts and Tools: See my 100 Examples in OM / CIS, click here Define/
Goal/ Constraints/ Alternatives/ Forecast Environment / Potential Outcomes/
Select-Apply Rules. Decision
Matrix.(max/max)= optimism. (max/min)= pessimistic. Decision
trees allow analysis from a better viewpoint since each case can be looked at
and computer simulation also exists. Orderly and sequential fashion. ~
communication. MODELS: Narrative. Physical. Mathematical. Graphical. Statistical. Optimization. Project
Planning / Management Models. Simulation. Simulation
is descriptive whereas optimization is ~LP is prescriptive. Formulation
of Linear Programming Models (click here for examples of
my work) Decide
variables. Max
or Min. Objective
Function. Constraints. Inequalities. All
> or = to 0. Simplex
Method. Assumptions.
Shadow
Prices.(Opportunity costs) Decision
Making Under Uncertainty. Decision
Matrix. Decision
Trees. Modeling
a Real Life System. Linear
Programming. Know
the Concepts: Basics: Terms
for Study: Practical
Application. |
CH
9: Inventory Management: Economic
Order Quantity and Reorder Point. EOQ
with Non-Instantaneous Replenishment. EOQ
with Quantity Discounts. Determination
of Safety Stock. The
Single Period Inventory Problem-Marginal Analysis. Computers
and Inventory Planning. Simulation. Using
the ABC System for Inventory Control. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers |
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CH
3: Forecasting: Who
uses Forecasts. Forecasting
Methods. Selection
of Forecasting Methods. The
Qualitative Approach. Steps
in the Forecasting Process. Moving
Averages and Smoothing Methods. Regression
Analysis. Regression
Statistics. Use
of Computer Software for Regression. Multiple
Regression. Time
Series Analysis and Classical Decomposition. Computer
Software for Forecasting. Evaluation
of Forecasts. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
CH
10: Material Requirements Planning and Just in Time: Material
Requirements Planning. Manufacturing
Resource Planning. Just-In-Time
Manufacturing. MRP
Versus JIT Systems. Value
Analysis or Value Engineering. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
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CH
4: Product Planning, Process Selection, and Capacity Planning: Product
Design. Interaction
Between Product design And Production Costs. Basic
Product Design Alternatives. Quality
Function Deployment. Processes
and Process Planning. General
and Special Purpose Equipment. Automation. Process
Planning Product
Analysis. Make-Buy
Analysis. Process
Selection. Reliability
and Maintenance. Capacity
Planning. Evaluation
Alternative Capacities. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
CH
11: Facilities Investment Decisions. What
are the Features of Investment Projects? Understanding
The Concept Of Time Value of Money. How
do You Evaluate Facilities Investment Projects? How
do Income Taxes Affect Investment Decisions? Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
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CH
5: Facility Location. Factors
in Location, example click here..fix. Site
Selection. Multiplant
Location. Special
Considerations in Location Decisions. Location
Decisions. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
CH
12: Project Management: Project
Scheduling Models. Gantt
Charts. Program
Evaluations and Review Technique. The
Critical Path Method Model PERT / COST. Computer
Software for Project Management. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
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CH
6: Design of the Work System and Work Measurement: Work
and Job Design. Work
Measurement and Production Standards. Work
Measurement Systems. Learning
Curve. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
CH
13: Waiting Lines and Queuing: Queuing
or Waiting Lines. Using
Queuing Analysis to Analyze Operations. Structure
of Queuing – Waiting Line Problems. Analytical
Models for Waiting Lines. Queuing
Notations. Computer
Simulation for Waiting Lines. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
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CH
7: Facilities Design and Layout: Layout
of Facilities. Material
Handling Methods. Classic
Layout Types. Minimization
of Material Handling Costs. Systematic
Layout Planning. Computerized
Plant Layouts. Operations
Scheduling. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
CH
14: Quality Assurance. Pareto
Analysis. Statistical
Quality Control. Acceptance
Sampling for Attributes. Types
of Sampling Plans. Control
Charts for Attributes. Computer
Software for Quality Control. Know
the Concepts: Basics: Terms
for Study: Practical
Application. Answers. |
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Glossary: |
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