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The business book:.
Collecting
debts.
Voice
activation applied, sorry for the typos.
- Remember that
prevention is better than cure. A
factoring agency, a lawyer or agency, your own staff.
- Identify
organizational needs. Systems
that identify, staff with knowledge, staff with good interpersonal
skills, regular review policies, consistency, regular training.
- Concentrate on
the big debts. Bear in mind
however, several smaller debts can add to one major one, a phone call
may be appropriate, or maybe a letter.
- Write positive
letters. Point the advantages, expressed hope.
- Follow-up letters
with phone calls. Have the
correct name, and all data. including details.
- Consider the
benefits of fax and E-mail.
- if all else
fails, consider visiting the debtor.
- Appoint a debt
collection agency.
- Think carefully
before you calling your lawyer or start legal proceedings.
- Don’t automatically
returning posted check. Agreement of guilt.
- be aware of
consumer protection legislation.
End
of data.
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