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The business book:.

Collecting debts.

Voice activation applied, sorry for the typos.

 

  1. Remember that prevention is better than cure.A factoring agency, a lawyer or agency, your own staff.
  2. Identify organizational needs.Systems that identify, staff with knowledge, staff with good interpersonal skills, regular review policies, consistency, regular training.
  3. Concentrate on the big debts.Bear in mind however, several smaller debts can add to one major one, a phone call may be appropriate, or maybe a letter.
  4. Write positive letters. Point the advantages, expressed hope.
  5. Follow-up letters with phone calls.Have the correct name, and all data. including details.
  6. Consider the benefits of fax and E-mail.
  7. if all else fails, consider visiting the debtor.
  8. Appoint a debt collection agency.
  9. Think carefully before you calling your lawyer or start legal proceedings.
  10. Donít automatically returning posted check. Agreement of guilt.
  11. be aware of consumer protection legislation.

End of data.

 

 

 

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