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The business book. The
ultimate resource. Six Sigma. Six Sigma has
both the technique and philosophy based on the desire to eliminate waste and
improve performance. Six Sigma
offers a structured and discipline method. Improve the
quality of their processes. Using
statistical analysis to reduce defects. Creating
value for the customer. Eliminating
any processes that do not make a contribution to the customer. Six Sigma is
a registered trademark of Motorola Inc. Advantages. Better
quality, performance, productivity, and competitive advantage. Reduced cost. Waste and
environmental impact minimized. Employees
become motivated. Customer
satisfaction improved, retention also. Performance
goals were created. Hard data is
analyzed and quantifiable evidence of improvement provided. Disadvantages. Met with
skepticism. Seen as unrealistic. Initial
learning curve of employees. Cost of
training. Culture
change. Radical
long-term project. Requires the
collection and interpretation of data that might be difficult. Checklist. 1. Understand six Sigma. Deviation, how a process varies from the
mean or average. Continuous
reduction in variation. Avoiding
future variations. Designed for
production correctly. Designed the
product with a minimum opportunity for error. 2. Focus on organizational culture and
prepare for change management. Six Sigma
will be a major change. Six Sigma is
implemented with project teams. A culture of
creative thinking will help. 3. Decide on the extent of implementation. Some
companies do it by a limited amount. 4. Now select key personnel for training. Green belt,
black belt, master black belt. Each level increases in knowledge. 5. Bring the six Sigma teams into action. Definition of
the problem, measurements -- analysis, improvements and control. Defects per
unit. Task should
be broken down in ways of quantifying defects should be created. Data mining
techniques used here. Root cause
analysis, some creativity always helps. 6. Integrate six Sigma into the
organizational infrastructure. Link rewards
to the improvements of employees. 7. Monitor and evaluate success. Insure End
projects are monitor. Failures are
investigated and successes are publicized. Constant
assessment is vital. Defects can
return. Summary. Secured top
management commitment. Keep things
as simple as possible to make. Make six
Sigma implementation responsibility of everyone in the organization. Do not let
the math scare you. Do not forget
the soft skills necessary for success.
People skills, training ability, cultural deviation. Thought
starters. Do you know
what proportion of your cost goes to waste. Are you aware
of consistent errors. What are the
quality levels of your competitors. End of data. |
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