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Six Sigma has both the technique and philosophy based on the desire to eliminate waste and improve performance.
Six Sigma offers a structured and discipline method.
Improve the quality of their processes.
Using statistical analysis to reduce defects.
Creating value for the customer.
Eliminating any processes that do not make a contribution to the customer.
Six Sigma is a registered trademark of Motorola Inc.
Better quality, performance, productivity, and competitive advantage.
Waste and environmental impact minimized.
Employees become motivated.
Customer satisfaction improved, retention also.
Performance goals were created.
Hard data is analyzed and quantifiable evidence of improvement provided.
Met with skepticism. Seen as unrealistic.
Initial learning curve of employees.
Cost of training.
Radical long-term project.
Requires the collection and interpretation of data that might be difficult.
1. Understand six Sigma. Deviation, how a process varies from the mean or average.
Continuous reduction in variation.
Avoiding future variations. Designed for production correctly.
Designed the product with a minimum opportunity for error.
2. Focus on organizational culture and prepare for change management.
Six Sigma will be a major change.
Six Sigma is implemented with project teams.
A culture of creative thinking will help.
3. Decide on the extent of implementation.
Some companies do it by a limited amount.
4. Now select key personnel for training.
Green belt, black belt, master black belt. Each level increases in knowledge.
5. Bring the six Sigma teams into action.
Definition of the problem, measurements -- analysis, improvements and control.
Defects per unit.
Task should be broken down in ways of quantifying defects should be created.
Data mining techniques used here.
Root cause analysis, some creativity always helps.
6. Integrate six Sigma into the organizational infrastructure.
Link rewards to the improvements of employees.
7. Monitor and evaluate success.
Insure End projects are monitor. Failures are investigated and successes are publicized.
Constant assessment is vital.
Defects can return.
Secured top management commitment.
Keep things as simple as possible to make.
Make six Sigma implementation responsibility of everyone in the organization.
Do not let the math scare you.
Do not forget the soft skills necessary for success. People skills, training ability, cultural deviation.
Do you know what proportion of your cost goes to waste.
Are you aware of consistent errors.
What are the quality levels of your competitors.
End of data.