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Information System Management

Solution of a Case Problem

The Case Solution Process

Defining the Solution

Problems both good and bad.

You do not have to know everything

Think of yourself as a consultant

Give yourself enough time

The Hierarchy of Problem Areas

Location of problems in the system

Use of Case solution Forms

System Levels

Sequence of System Part Analysis

Hints in Defining The Problem

Problems and not symptoms

Most roads lead to the Manager

To many problems

Evaluating the Solutions

Choice of Alternatives

Achieving the Solution

Presenting the Solution

Chap 2

Documentation of a Case Problem Solution

Preparation of the Report 1. Write the Rough Draft

Refine the Rough Draft

Type the Report

ProofRead the Typed Report.

Suggested Report Format

Report Heading

Report Sections

Summary of Important Facts

Problem

Logical Integration

Decision

Analysis

Conclusion

Report Length

Sample Case Problem

The Orange Clockworks Company

Solution of the Case Problem

Form 1 The Problem Setting

Form 2 The Firm

Form 3 The Firms Subsystems

Form 4 Symptoms and Problems

Form 5 Solution Alternatives

Form 6 The Decision and its Implementation

Chap 5 A Sample Solution

Summary of Important Facts

Problem

Decision

Analysis

Alternative 1 Advantages

Disadvantage

Alternative 2 Advantages

Disadvantages

Alternative 3 Advantages

Disadvantages

Conclusion

Some Observations of the Case Solution

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